Trisys

Call Recording & Call Accounting are an integral part of many businesses across various industries. Trisys Inc. appreciates the importance of this service, which is why we have focused on bringing you effective & affordable solutions since 1984. We provide these solutions to a large variety of clients & understand the value of bringing you the latest technology to help enhance your business. For most businesses, telephone calls represent a major operating expense that is difficult to manage without increased visibility. Call monitoring provides the insight you need to guard against lost productivity, lost revenue, & high telephone costs. Not only can you keep an eye on non-business related calls, you can also identify areas for additional training & improvement. In addition, you can use our quantitative Call Accounting tools to set performance goals (time spent on a call, number of calls per day, etc.) as well as identify high & low performers. Call monitoring brings transparency into your business, allowing you endless possibilities for assessing & improving the way you operate. We are ready to suggest the best options for your needs & show you how our services can help you address compliance, call center performance, security, & remote workforce supervision. We provide the tools you need to improve customer service, employee productivity, & positively impact your organization’s bottom line. We are in school systems & leading universities, insurance & banking, hospitals & government agencies, hotels & assisted living facilities, non-profits & retail, & many more. We want you to join our growing list of satisfied clients. You can be confident that we offer easy-to-use products & unparalleled customer support. We offer turnkey solutions & multisite capabilities for SMB to enterprise organizations. Plus we are compatible with every telephony configuration available (SIP, IP, TDM, T1/PRI, POTS).